If for any reason you would like to return any items, we’ve made it simple and hassle free - please see the instructions below;
Prepare your package for return
Let us know what you are sending back
You can email us at CustomerService.NZ@DJOglobal.com or call us on: 0800 60 60 40
Just a few details we need
- Invoice Number
- What you want to return
- Pickup Address (Reception or Loading dock)
- Number of packages
- Approx. weight
Print & Label... (We’ll send this to you)
- Print RA & Label
- Place RA form into package
- Affix shipping label to the outside of the shipping carton
Courier Pickup
- Please allow 1-2 business days for a courier to come and collect your package/s
